UNIFIED COMMUNICATIONS

IP PBXs and phones offer an extensive set of unified communication features in an easy-to-manage on premise solution. We provide a multiple range of IP PBXs which support the small endpoint to which supports up to 2000 SIP endpoint registrations, up to 200 concurrent calls and up to 64 conference attendees . Unified Communications (UC) refers to the integration of various communication tools and platforms into a single, cohesive system. It aims to streamline and enhance communication and collaboration within an organization by bringing together different modes of communication, such as voice, video, instant messaging, presence, email, and more. Here are the key components and features of Unified Communications: Voice Communication: UC systems often include Voice over IP (VoIP) technology, enabling voice calls to be transmitted over the network instead of traditional phone lines. It allows for features like call forwarding, call routing, voicemail, and integration with other communication channels. Video Communication: UC systems integrate video conferencing capabilities, allowing users to conduct face-to-face meetings and collaborate remotely. Video conferencing can be conducted on desktop computers, mobile devices, or dedicated video conferencing systems. Instant Messaging and Presence: UC platforms incorporate instant messaging (IM) functionality, enabling real-time text-based communication between individuals or groups. Presence functionality displays the availability status of users, indicating whether they are online, busy, or away. Email Integration: UC systems may integrate with email platforms, providing unified access to email, voicemail, and fax messages in a single inbox. This integration allows users to manage their messages more efficiently and facilitates quick response times. Unified Messaging: Unified Messaging consolidates various forms of messaging, such as voicemail, email, and fax, into a single interface. Users can access and manage all their messages from a single platform, regardless of the medium used. Collaboration Tools: UC solutions often include collaboration tools, such as document sharing, screen sharing, virtual whiteboards, and real-time co-authoring, to facilitate teamwork and improve productivity. Mobility: UC systems support mobile devices, enabling users to access communication tools and collaborate on the go. Mobile applications allow for voice and video calls, instant messaging, and access to other UC features from smartphones and tablets. Integration with Business Applications: UC platforms can integrate with other business applications, such as customer relationship management (CRM) systems, project management tools, and productivity suites. This integration enhances workflow efficiency and provides contextual information during communication.